Terms and conditions at Baltic Sea Glass ApS


General information


Baltic Sea Glass ApS

Melstedvej 47

3760 Gudhjem

CVR No .: 21037338

Phone: 56485641

Email: bsg@balticseaglass.com



At Baltic Sea Glass ApS, all prices are in Danish kroner and stated incl. VAT and taxes. We reserve the right to change prices from day to day without prior consent.

Reservations are made for sold out items.



Baltic Sea Glass ApS accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, Bank transfer. Payment will only be deducted from your account when the item is shipped. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out / discontinued items.



Baltic Sea Glass ApS strives to ship orders placed before kl. 17 same day, order then shipped next business day.


We ship free of charge to all of Denmark.


Free delivery to the following countries for orders over 600,DKK / 81€:

Germany, Sweden, Poland, Holland, Belgium, Luxembourg France and Monaco.

Orders under DKK 600 cost 80 DKK /11€.


Shipping fee to the following countries;

Norway, Finland, Faroe Islands is DKK 125,-


Shipping fee to Greenland and Iceland is 200,- DKK


Shipping to the following countries is 150,- DKK.

Bulgaria, Estonia, Greece, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Portugal, Romania, Switzerland, Slovakia, Slovenia, Spain, United Kingdom, Czech Republic, Hungary, Austria


Rest of Europe costs DKK 250,- in shipping fee.


Rest of the World costs DKK 300 in shipping fee.


Items will be delivered to the delivery address specified when ordering.


Your goods are sent by Post Nord or GLS.

NOTE: If there is no space at the delivery point, the package will be moved to the nearest delivery point, which you will be notified of. If problems occur, please contact bsg@balticseaglass.com


The webshop order is sent every weekday.

As all our glasses are mouth-blown, a delivery time of approx. 5-7 working days can be expected, calculated from order registration.


Gift card

On Baltic Sea Glass' website, all Gift Certificates are digital. They are sent digitally via informed email, but can be printed out. When redeeming gift cards, no money will be returned. The remaining amount will eventually continue to appear on the digital gift card or issued by a voucher.


The right of exchange

Baltic Sea Glass offers a 14-day return policy upon presentation of a receipt. This applies to webshop orders as well as items purchased in our physical store at Melstedvej 47, 3760 Gudhjem. Baltic Sea Glass returns the money upon presentation of a receipt within 14 days of purchase.


Christmas gifts purchased at the webshop as well as in the shop at Melstedvej 47, 3760 Gudhjem, between 15 November and 24 December can be returned or exchanged up to and including 31 January on presentation of a receipt.


Right of complaint

A 2-year right of complaint is granted in accordance with the Danish Sale of Goods Act. Our right of complaint applies to defects in material and / or manufacturing. You can have the item repaired, exchanged, the money returned or a reduction in the price, depending on the specific situation. The complaint does not apply to errors or damage committed by incorrect handling of the product / service. You must complain in "reasonable time" after you have discovered the defect / error. Baltic Sea Glass ApS will cover return costs to a reasonable extent.


When returning, complaints and exercising the right of withdrawal are sent to:


Baltic Sea Glass ApS

Melstedvej 47

3760 Gudhjem

Shipments are not received per. cash on delivery.



In the case of a refund, please enclose bank details in the form of reg. No. And account no., So that the agreed amount can be transferred. This information can be provided without risk per. mail or other electronic form as it is not sensitive information and will only be used for our fulfillment of the refund.


Right of withdrawal

There is a 14-day full right of return on items purchased in our webshop.


The period is calculated from that day;

- Where you receive the order.

Gets the last item in physical possession when it comes to an agreement on several different items, ordered in one order, but delivered individually or in several rounds.

- Gets the last batch, or last part in physical possession, when it comes to agreement of delivery of goods consisting of several lots / parts.

- The first item in physical possession in the case of regular delivery of goods over a specified period.


Return costs must be borne by you.

Cancellation must be reported to us no later than 14 after the purchase and from the cancellation you must return the shipment no later than 14 days after. The notice must be given per. mail to bsg@balticseaglass.com. In the notice, you must clearly state that you wish to exercise your right of withdrawal. If you want to send the item back to us, you must contact Baltic Sea Glass ApS at bsg@balticseaglass.com.


Return address:

Baltic Sea Glass ApS


Melstedvej 47

3760 Gudhjem


You can not regret by simply refusing to receive the item without giving clear notice. In addition